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UPDATE `tblemailtemplates` SET `message` = '<p>A new support ticket has been flagged to you.</p><p>Ticket #: {$ticket_tid}<br>Client Name: {$client_name} (ID {$client_id})<br>Department: {$ticket_department}<br>Subject: {$ticket_subject}<br>Priority: {$ticket_priority}</p><p>----------------------<br />{$ticket_message}<br />----------------------</p><p><a href="{$whmcs_admin_url}supporttickets.php?action=viewticket&id={$ticket_id}">{$whmcs_admin_url}supporttickets.php?action=viewticket&id={$ticket_id}</a></p>' WHERE name='Support Ticket Flagged';