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<?php use WHMCS\Carbon; use WHMCS\Database\Capsule; use WHMCS\View\Markup\Markup; if (!defined("WHMCS")) { die("This file cannot be accessed directly"); } $rating = App::getFromRequest('rating'); if (!$rating) { $rating = '1'; } $range = App::getFromRequest('range'); if (!$range) { $today = Carbon::today()->endOfDay(); $lastWeek = Carbon::today()->subDays(6)->startOfDay(); $range = $lastWeek->toAdminDateFormat() . ' - ' . $today->toAdminDateFormat(); } $dateRange = Carbon::parseDateRangeValue($range); $startdate = $dateRange['from']; $enddate = $dateRange['to']; $rsel[$rating] = ' selected="selected"'; $markup = new Markup; $results = Capsule::table('tblticketreplies') ->select(Capsule::raw('tblticketreplies.*, tbltickets.tid AS ticketid')) ->join('tbltickets', 'tbltickets.id', '=', 'tblticketreplies.tid') ->where('tblticketreplies.admin', '!=', '') ->where('tblticketreplies.rating', '=', (int) $rating) ->whereBetween( 'tblticketreplies.date', [ $startdate->toDateString(), $enddate->toDateString(), ] ) ->orderBy('date', 'desc') ->get() ->all(); $num_rows = count($results); $reportdata["title"] = "Support Ticket Ratings Reviewer"; $reportdata["description"] = "This report is showing all $num_rows ticket replies rated $rating between" . " {$startdate->toAdminDateFormat()} & {$enddate->toAdminDateFormat()} for review"; $reportdata['headertext'] = ''; if (!$print) { $reportdata['headertext'] = <<<HTML <form method="post" action="reports.php?report={$report}¤cyid={$currencyid}&calculate=true"> <div class="report-filters-wrapper"> <div class="inner-container"> <h3>Filters</h3> <div class="row"> <div class="col-md-3 col-sm-6"> <div class="form-group"> <label for="inputFilterRating">Rating</label> <select id="inputFilterRating" name="rating" class="form-control"> <option{$rsel[1]}>1</option> <option{$rsel[2]}>2</option> <option{$rsel[3]}>3</option> <option{$rsel[4]}>4</option> <option{$rsel[5]}>5</option> </select> </div> </div> <div class="col-md-3 col-sm-6"> <div class="form-group"> <label for="inputFilterDate">{$dateRangeText}</label> <div class="form-group date-picker-prepend-icon"> <label for="inputFilterDate" class="field-icon"> <i class="fal fa-calendar-alt"></i> </label> <input id="inputFilterDate" type="text" name="range" value="{$range}" class="form-control date-picker-search" /> </div> </div> </div> </div> <button type="submit" class="btn btn-primary"> {$aInt->lang('reports', 'generateReport')} </button> </div> </div> </form> HTML; } $reportdata["tableheadings"] = array( "Ticket #", "Date", "Message", "Admin", "Rating", ); foreach ($results as $result) { $tid = $result->tid; $ticketid = $result->ticketid; $date = $result->date; $message = $result->message; $admin = $result->admin; $rating = $result->rating; $editor = $result->editor; $date = fromMySQLDate($date, true); $markupFormat = $markup->determineMarkupEditor('ticket_reply', $editor); $message = $markup->transform($message, $markupFormat); $reportdata["tablevalues"][] = array( '<a href="supporttickets.php?action=viewticket&id=' . $tid . '">' . $ticketid . '</a>', $date, '<div align="left">' . $message . '</div>', $admin, $rating, ); }