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Directory (0755) :  /home/webtaragh/public_html/whmcs/assets/js/

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Current File : /home/webtaragh/public_html/whmcs/assets/js/AdminTicketInterface.js
$(document).ready(function(){
    $("#replymessage,#replynote").focus(function () {
        var gotValidResponse = false;
        WHMCS.http.jqClient.post("supporttickets.php", { action: "makingreply", id: ticketid, token: csrfToken },
        function(data){
            gotValidResponse = true;
            if (data.isReplying) {
                $("#replyingAdminMsg").html(data.replyingMsg);
                $("#replyingAdminMsg").removeClass('alert-warning').addClass('alert-info');
                if (!$("#replyingAdminMsg").is(":visible")) {
                    $("#replyingAdminMsg").hide().removeClass('hidden').slideDown();
                }
            } else {
                $("#replyingAdminMsg").slideUp();
            }
        }, "json")
        .always(function() {
            if (!gotValidResponse) {
                $("#replyingAdminMsg").html('Session Expired. Please <a href="javascript:location.reload()" class="alert-link">reload the page</a> before continuing.');
                $("#replyingAdminMsg").removeClass('alert-info').addClass('alert-warning');
                if (!$("#replyingAdminMsg").is(":visible")) {
                    $("#replyingAdminMsg").hide().removeClass('hidden').slideDown();
                }
            } else if ($("#replyingAdminMsg").hasClass('alert-warning')) {
                $("#replyingAdminMsg").slideUp();
            }
        });
        return false;
    });

    loadTicketCcs();

    $('#selectUserid').on('change', function() {
        loadTicketCcs();
    });

    $("#frmAddTicketReply").submit(function (e, options) {
        options = options || {};

        var formSubmitButton = $('#btnPostReply'),
            thisElement = jQuery(this),
            swapClass = 'fa-reply';

        formSubmitButton.attr("disabled", "disabled");
        formSubmitButton.find('i').removeClass(swapClass).addClass("fa-spinner fa-spin").end();

        if (options.skipValidation) {
            return true;
        }

        e.preventDefault();

        post_validate_changes_and_submit(
            thisElement,
            formSubmitButton,
            swapClass
        );
    });

    $('#frmTicketOptions').submit(function(e, options) {
        options = options || {};

        var formSubmitButton = $('#btnSaveChanges'),
            thisElement = $(this),
            swapClass = 'fa-save';

        formSubmitButton.attr('disabled', 'disabled');
        formSubmitButton.find('i').removeClass(swapClass).addClass('fa-spinner fa-spin').end();

        if (options.skipValidation) {
            return true;
        }

        e.preventDefault();

        post_validate_changes_and_submit(
            thisElement,
            formSubmitButton,
            swapClass
        );


    });

    $("#frmAddTicketNote").submit(function (e, options) {
        options = options || {};

        var formSubmitButton = $('#btnAddNote'),
            thisElement = $(this),
            swapClass = 'fa-reply';

        formSubmitButton.attr('disabled', 'disabled');
        formSubmitButton.find('i').removeClass(swapClass).addClass('fa-spinner fa-spin').end();

        if (options.skipValidation) {
            return true;
        }

        e.preventDefault();

        post_validate_changes_and_submit(
            thisElement,
            formSubmitButton,
            swapClass
        );
    });

    $(window).unload( function () {
        WHMCS.http.jqClient.post("supporttickets.php", { action: "endreply", id: ticketid, token: csrfToken });
    });
    $("#insertpredef, #btnInsertPredefinedReply").click(function () {
        $("#prerepliescontainer, #ticketPredefinedReplies").fadeToggle();
        return false;
    });
    /**
     * The following is in place for custom admin themes to facilitate migration.
     * Deprecated - will be removed in a future version
     */
    $("#addfileupload").click(function () {
        $("#fileuploads").append("<input type=\"file\" name=\"attachments[]\" class=\"form-control top-margin-5\">");
        return false;
    });
    $('.add-file-upload').click(function () {
        var moreId = $(this).data('more-id');
        $('#' + moreId).append("<input type=\"file\" name=\"attachments[]\" class=\"form-control top-margin-5\">");
        return false;
    });
    $('#btnAttachFiles').click(function () {
        $('#ticketReplyAttachments').fadeToggle();
    });
    $('#btnNoteAttachFiles').click(function () {
        $('#ticketNoteAttachments').fadeToggle();
    });
    $('#btnAddBillingEntry').click(function (e) {
        e.preventDefault();
        $('#ticketReplyBillingEntry').fadeToggle();
    });
    $('#btnInsertKbArticle').click(function (e) {
        e.preventDefault();
        window.open('supportticketskbarticle.php','kbartwnd','width=500,height=400,scrollbars=yes');
    });
    $("#ticketstatus").change(function (e, options) {
        var currentStatus = $('#currentStatus'),
            skip = 0;

        options = options || {};

        if (options.skipValidation) {
            skip = 1;
        }

        post_validate_and_change(
            {
                action: "changestatus",
                id: ticketid,
                status: this.options[this.selectedIndex].text,
                currentStatus: currentStatus.val(),
                lastReplyId: $('#lastReplyId').val(),
                currentSubject: $('#currentSubject').val(),
                currentCc: $('#currentCc').val(),
                currentUserId: $('#currentUserId').val(),
                currentDepartmentId: $('#currentdeptid').val(),
                currentFlag: $('#currentflagto').val(),
                currentPriority: $('#currentpriority').val(),
                skip: skip,
                token: csrfToken
            },
            currentStatus,
            this.options[this.selectedIndex].text,
            $(this)
        );
    });
    $("#predefq").keypress(function(e){
        // Stop form submit
        if(e.which === 13){
            return false;
        }
    });
    $("#predefq").keyup(function () {
        var intellisearchlength = $("#predefq").val().length;
        if (intellisearchlength>2) {
        WHMCS.http.jqClient.post("supporttickets.php", { action: "loadpredefinedreplies", predefq: $("#predefq").val(), token: csrfToken },
            function(data){
                $("#prerepliescontent").html(data);
            });
        }
    });

    jQuery("#watch-ticket").click(function() {
        var ticketId = jQuery(this).data('ticket-id'),
            adminId = jQuery(this).data('admin-id'),
            adminFullName = jQuery(this).data('admin-full-name'),
            type = jQuery(this).attr('data-type');

        WHMCS.http.jqClient.post(
            'supporttickets.php', {
                action: 'watcher_update',
                ticket_id: ticketId,
                type: type,
                token: csrfToken
            },
            function (data) {
                var self = jQuery("#watch-ticket");
                var adminElementId = 'ticket-watcher-' + adminId;
                var $ticketWatcher = jQuery('#' + adminElementId);

                if (data == 1 && type == 'watch') {
                    jQuery(self).attr('data-type', 'unwatch');
                    jQuery(self).addClass('btn-danger').removeClass('btn-info');
                    jQuery(self).html(unwatch_ticket);

                    // Hide the 'None' watcher.
                    jQuery('#ticket-watcher-0').hide();

                    if ($ticketWatcher.length > 0) {
                        $ticketWatcher.show();
                    } else {
                        jQuery('#ticketWatchers').append('<li id="' + adminElementId + '">' + adminFullName + '<li>');
                    }
                }
                if (data == 1 && type == 'unwatch') {
                    jQuery(self).attr('data-type', 'watch');
                    jQuery(self).addClass('btn-info').removeClass('btn-danger');
                    jQuery(self).html(watch_ticket);

                    $ticketWatcher.hide();

                    // Remove any empty list items.
                    jQuery('#ticketWatchers li:empty').remove();

                    // Display 'None' is nothing is visible under Ticket Watchers.
                    if (jQuery("#ticketWatchers").children(":visible").length === 0) {
                        jQuery('#ticket-watcher-0').removeClass('hidden')
                            .show();
                    }
                }
            }
        );
    });


    jQuery(".sidebar-ticket-ajax").on('change', function(e, options) {
        var self = $(this),
            val = self.data('update-type'),
            currentValue = $('#current' + val),
            skip = 0;

        options = options || {};

        if (options.skipValidation) {
            skip = 1;
        }

        post_validate_and_change(
            {
                action: "viewticket",
                id: ticketid,
                updateticket: val,
                value: self.val(),
                currentValue: currentValue.val(),
                lastReplyId: $('#lastReplyId').val(),
                currentSubject: $('#currentSubject').val(),
                currentCc: $('#currentCc').val(),
                currentUserId: $('#currentUserId').val(),
                currentDepartmentId: $('#currentdeptid').val(),
                currentFlag: $('#currentflagto').val(),
                currentPriority: $('#currentpriority').val(),
                currentStatus: $('#currentStatus').val(),
                skip: skip,
                token: csrfToken
            },
            currentValue,
            self.val(),
            self
        );
    });

    jQuery('#btnSelectRelatedService').on('click', function() {
        var expandable = jQuery(this).data('expandable');
        jQuery(this).addClass('disabled').prop('disabled', true);
        expandRelServices(function() {
            jQuery('#relatedservicestbl').find('.related-service').removeClass('hidden');
            jQuery('#btnSelectRelatedService').hide();
            jQuery('#btnSelectRelatedServiceSave').removeClass('hidden').show().removeClass('disabled').prop('disabled', false);
            jQuery('#btnSelectRelatedServiceCancel').removeClass('hidden').show().removeClass('disabled').prop('disabled', false);
        });
    });

    jQuery('#btnRelatedServiceExpand').on('click', function() {
        if (jQuery(this).prop('disabled')) {
            return;
        }
        expandRelServices();
    });

    jQuery('#btnSelectRelatedServiceSave').on('click', function() {
        var table = jQuery('#relatedservicestbl'),
            selectedService = table.find('input[name="related_service[]"]:checked'),
            type = null,
            id = 0;

        if (selectedService.length === 0) {
            jQuery.growl.warning(
                {
                    title: '',
                    message: 'You must select a service'
                }
            );
            return false;
        }

        type = selectedService.data('type');
        id = selectedService.val();

        jQuery(this).prop('disabled', true).addClass('disabled');
        jQuery('#btnSelectRelatedServiceCancel').prop('disabled', true).addClass('disabled');

        let saveRequestedService = () => {
            let dfd = jQuery.Deferred();

            WHMCS.http.jqClient.jsonPost(
                {
                    url: WHMCS.adminUtils.getAdminRouteUrl(
                        `/support/ticket/${ticketid}/client/${userid}/services/save`
                    ),
                    data: {
                        token: csrfToken,
                        type: type,
                        id: id
                    },
                    success: function (data) {
                        if (data.success) {
                            dfd.resolve(data);
                        } else {
                            dfd.fail(data);
                        }
                    }
                }
            );

            return dfd.promise();
        }

        let getDisplayServices = () => {
            let dfd = jQuery.Deferred();

            WHMCS.http.jqClient.jsonPost(
                {
                    url: WHMCS.adminUtils.getAdminRouteUrl(
                        `/support/ticket/${ticketid}/client/${userid}/services`
                    ),
                    data: {
                        token: csrfToken,
                        type: type,
                        skipTen: false,
                        showTen: true
                    },
                    success: function (data) {
                        dfd.resolve(data);
                    }
                }
            );

            return dfd.promise();
        }

        jQuery.when(
            saveRequestedService()
        ).then(
            data => {
                jQuery.growl.notice({title: '', message: data.successMessage});

                let tableRow = selectedService.closest('tr');
                table.find('.rowhighlight').removeClass('rowhighlight');
                table.find('th').closest('tr').after(tableRow);
                tableRow.attr('data-original', 'true').addClass('rowhighlight');

                return getDisplayServices();
            },
            data => {
                jQuery.growl.warning({title: '', message: data.errorMessage});
            }
        ).then(
            data => {
                table.find('.related-service').addClass('hidden');
                table.find('tr')
                    .splice(2)
                    .forEach(row => row.remove());

                jQuery('#btnSelectRelatedServiceSave').hide();
                jQuery('#btnSelectRelatedServiceCancel').hide();
                jQuery('#btnSelectRelatedService').prop('disabled', false).show()
                    .removeClass('disabled hidden');
                jQuery('#btnRelatedServiceExpand').prop('disabled', false).removeClass('disabled');

                table.find('tbody').append(data.body);
            }
        );
    });

    jQuery('#btnSelectRelatedServiceCancel').on('click', function() {
        var table = jQuery('#relatedservicestbl');
        table.find('.related-service').addClass('hidden');
        jQuery(this).hide();
        jQuery('#btnSelectRelatedServiceSave').hide().addClass('hidden');
        jQuery('#btnSelectRelatedService').show().prop('disabled', false).removeClass('disabled');;
        if (!jQuery('#btnRelatedServiceExpand').hasClass('disabled')) {
            table.find('tr[data-original!="true"]').remove();
            jQuery('#btnRelatedServiceExpand').prop('disabled', false).removeClass('disabled');
        }
    });

    jQuery(document).on('click', '#relatedservicestbl tr', function() {
        if(!jQuery('#relatedservicestbl .related-service').hasClass('hidden')) {
            jQuery(this).find('input').prop('checked', true);
        }
    });

    jQuery(document).on('click', '#relatedservicestbl tr a', function(e) {
        e.stopPropagation();
    });

});

var replyingAdminMessage = $("#replyingAdminMsg");

function doDeleteReply(id) {
    if (confirm(langdelreplysure)) {
        window.location='supporttickets.php?action=viewticket&id='+ticketid+'&sub=del&idsd='+id+'&token='+csrfToken;
    }
}
function doDeleteTicket() {
    if (confirm(langdelticketsure)) {
        window.location='supporttickets.php?sub=deleteticket&id='+ticketid+'&token='+csrfToken;
    }
}
function doDeleteNote(id) {
    if (confirm(langdelnotesure)) {
        window.location='supporttickets.php?action=viewticket&id='+ticketid+'&sub=delnote&idsd='+id+'&token='+csrfToken;
    }
}
function loadTab(target,type,offset) {
    WHMCS.http.jqClient.post("supporttickets.php", { action: "get" + type, id: ticketid, userid: userid, target: target, offset: offset, token: csrfToken },
    function (data) {
        if ($("#tab" + target + "box #tab_content").length > 0) {
            $("#tab" + target + "box #tab_content").html(data);
        } else {
            $("#tab" + target).html(data);
        }
    });
}
function expandRelServices(completeFunction) {
    var button = jQuery('#btnRelatedServiceExpand');
    if (button.hasClass('disabled')) {
        if (completeFunction instanceof Function) {
            completeFunction();
        }
        return;
    }

    button.addClass('disabled').prop('disabled', true).find('span').toggleClass('hidden');
    WHMCS.http.jqClient.jsonPost(
        {
            url: WHMCS.adminUtils.getAdminRouteUrl('/support/ticket/' + ticketid + '/client/' + userid + '/services'),
            data: {
                token: csrfToken
            },
            success: function(data) {
                jQuery('#relatedservicestbl').find('tbody').append(data.body);
            },
            always: function() {
                button.find('span').toggleClass('hidden');
                if (completeFunction instanceof Function) {
                    completeFunction();
                }
            }
        }
    );
}

function editTicket(id) {
    $(".editbtns"+id+" input[type=button]").prop('disabled', true);
    $(".editbtns"+id+" img.saveSpinner").show();
    WHMCS.http.jqClient.post("supporttickets.php", { action: "getmsg", ref: id, token: csrfToken })
        .done(function(data){
            $(".editbtns"+id).toggle();
            $("#content"+id+" div.message").hide();
            $("#content"+id+" div.message").after('<textarea rows="15" style="width:99%" id="ticketedit'+id+'">'+langloading+'</textarea>');
            $("#ticketedit"+id).val(data);
        })
        .always(function(){
            $(".editbtns"+id+" img.saveSpinner").hide();
            $(".editbtns"+id+" input[type=button]").removeProp('disabled');
        });
}
function editTicketCancel(id) {
    $("#ticketedit"+id).hide();
    $("#content"+id+" div.message").show();
    $(".editbtns"+id+" input[type=button]").prop('disabled', false);
    $(".editbtns"+id).toggle();
}
function editTicketSave(id) {
    $(".editbtns"+id+" input[type=button]").prop('disabled', true);
    $("#ticketedit"+id).prop('disabled', true);
    $(".editbtns"+id+" img.saveSpinner").show();
    WHMCS.http.jqClient.post("supporttickets.php", { action: "updatereply", ref: id, text: $("#ticketedit"+id).val(), token: csrfToken })
        .done(function(data){
            $("#content"+id+" div.message").html(data);
        })
        .always(function(){
            $(".editbtns"+id+" img.saveSpinner").hide();
            editTicketCancel(id);
        });
}
function quoteTicket(id,ids) {
    $(".tab").removeClass("tabselected");
    $("#tab0").addClass("tabselected");
    $(".tabbox").hide();
    $("#tab0box").show();
    WHMCS.http.jqClient.post("supporttickets.php", { action: "getquotedtext", id: id, ids: ids, token: csrfToken },
    function(data){
        $("#replymessage").val(data+"\n\n"+$("#replymessage").val());
    });
    return false;
}
function selectpredefcat(catid) {
    WHMCS.http.jqClient.post("supporttickets.php", { action: "loadpredefinedreplies", cat: catid, token: csrfToken },
    function(data){
        $("#prerepliescontent").html(data);
    });
}
function selectpredefreply(artid) {
    WHMCS.http.jqClient.post("supporttickets.php", { action: "getpredefinedreply", id: artid, token: csrfToken },
    function(data){
        $("#replymessage").addToReply(data);
    });
    $("#prerepliescontainer, #ticketPredefinedReplies").fadeOut();
}

function post_validate_and_change(vars, updateElement, newValue, self)
{
    var gotValidResponse = false,
        responseMsg = '',
        done = false;
    WHMCS.http.jqClient.post(
        "supporttickets.php",
        vars,
        function(data){
            gotValidResponse = true;
            if (typeof data.changes !== 'undefined') {
                if (data.changes === true) {
                    // there have been changes
                    swal({
                            title: changesTitle,
                            text: changes + "\r\n\r\n" + data.changeList,
                            icon: 'info',
                            dangerMode: true,
                            showCancelButton: true,
                            confirmButtonColor: "#DD6B55",
                            confirmButtonText: continueText
                        },
                        function(){
                            replyingAdminMessage.slideUp();
                            self.trigger('change', { 'skipValidation': true });
                        }
                    )
                } else {
                    done = true;
                    updateElement.val(newValue);
                    jQuery('#frmTicketOptions').find('[name=' + self.data('update-type') + ']').val(newValue);
                    jQuery.growl.notice({ title: "", message: "Saved successfully!" });
                }
            } else {
                // access denied
                responseMsg = 'Access Denied. Please try again.';
            }
        },
        "json"
    )
    .always(function()
        {
            if (!gotValidResponse) {
                responseMsg = 'Session Expired. Please <a href="javascript:location.reload()" class="alert-link">reload the page</a> before continuing.';
            }

            if (responseMsg) {
                replyingAdminMessage.html(responseMsg);
                replyingAdminMessage.removeClass('alert-info').addClass('alert-warning');
                if (!replyingAdminMessage.is(":visible")) {
                    $("#replyingAdminMsg").hide().removeClass('hidden').slideDown();
                }
                $('html, body').animate({
                    scrollTop: replyingAdminMessage.offset().top - 15
                }, 400);
            } else {
                replyingAdminMessage.slideUp();
            }
        }
    );
    return done;
}

function post_validate_changes_and_submit(form, submitButton, swapClass)
{
    var gotValidResponse = false,
        allowPost = false,
        responseMsg = '';

    replyingAdminMessage = $("#replyingAdminMsg");

    WHMCS.http.jqClient.post(
        'supporttickets.php',
        {
            action: 'validatereply',
            id: ticketid,
            status: $("#ticketstatus").val(),
            lastReplyId: $('#lastReplyId').val(),
            currentSubject: $('#currentSubject').val(),
            currentCc: $('#currentCc').val(),
            currentUserId: $('#currentUserId').val(),
            currentDepartmentId: $('#currentdeptid').val(),
            currentFlag: $('#currentflagto').val(),
            currentPriority: $('#currentpriority').val(),
            currentStatus: $('#currentStatus').val(),
            token: csrfToken
        },
        function(data){
            gotValidResponse = true;
            if (data.valid) {
                if (data.changes) {
                    // there have been ticket changes
                    allowPost = false;
                    swal({
                        title: changesTitle,
                        text: changes + "\r\n\r\n" + data.changeList,
                        icon: 'info',
                        dangerMode: true,
                        showCancelButton: true,
                        confirmButtonColor: "#DD6B55",
                        confirmButtonText: continueText
                    },
                        function(){
                            replyingAdminMessage.slideUp();
                            form.attr('data-no-clear', 'false');
                            form.trigger('submit', { 'skipValidation': true });
                        }
                    )
                } else {
                    allowPost = true;
                }
            } else {
                // access denied
                responseMsg = 'Access Denied. Please try again.';
            }
        }, "json")
    .always(function() {
        if (!gotValidResponse) {
            responseMsg = 'Session Expired. Please <a href="javascript:location.reload()" class="alert-link">reload the page</a> before continuing.';
        }

        if (responseMsg) {
            allowPost = false;
            replyingAdminMessage.html(responseMsg);
            replyingAdminMessage.removeClass('alert-info').addClass('alert-warning');
            if (!replyingAdminMessage.is(':visible')) {
                $("#replyingAdminMsg").hide().removeClass('hidden').slideDown();
            }
            $('html, body').animate({
                scrollTop: replyingAdminMessage.offset().top - 15
            }, 400);
        }

        if (allowPost) {
            replyingAdminMessage.slideUp();
            form.attr('data-no-clear', 'false');
            form.trigger('submit', { 'skipValidation': true });
        } else {
            submitButton.removeAttr('disabled');
            submitButton.find('i').removeClass('fa-spinner fa-spin').addClass(swapClass).end();
        }
    });
}

function loadTicketCcs()
{
    var userId = jQuery('#selectUserid').val(),
        currentCcs = jQuery('#inputTicketCc').val().split(',');
    if (!userId) {
        userId = 0;
    }
    WHMCS.http.jqClient.jsonPost(
        {
            url: WHMCS.adminUtils.getAdminRouteUrl(
                '/support/ticket/open/client/' + userId + '/additional/data'
            ),
            data: {
                token: csrfToken,
                showTen: true
            },
            success: function(data) {
                var ccs = jQuery(".selectize-ticketCc")[0].selectize;
                if (typeof ccs !== 'undefined') {
                    ccs.clearOptions();
                    if (data.ccs.length) {
                        var i, n, ccIndex;
                        ccs.addOption(data.ccs);
                        for (i = 0, n = data.ccs.length; i < n; i++) {
                            var ccData = data.ccs[i];
                            ccIndex = currentCcs.findIndex(function(checkValue){
                                return checkValue === ccData.text;
                            });
                            if (ccIndex !== -1) {
                                ccs.addItem(ccData.text, true);
                                currentCcs.splice(ccIndex, 1);
                            }
                        }
                    }
                    if (currentCcs.length) {
                        currentCcs.forEach(function (value) {
                            if (value) {
                                ccs.addOption(
                                    {
                                        name: value,
                                        text: value
                                    }
                                );
                            }
                        })
                        ccs.addItems(currentCcs, true);
                    }
                }
            }
        }
    );
}