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<div class="card"> <div class="card-body"> {if $stillopen} {include file="$template/includes/alert.tpl" type="warning" msg="{lang key='feedbackclosed'}" textcenter=true} <p class="text-center"> <a href="clientarea.php" class="btn btn-primary">{lang key='returnclient'}</a> </p> {elseif $feedbackdone} {include file="$template/includes/alert.tpl" type="success" msg="{lang key='feedbackprovided'}" textcenter=true} <p class="text-center">{lang key='feedbackthankyou'}</p> <p class="text-center"> <a href="clientarea.php" class="btn btn-primary">{lang key='returnclient'}</a> </p> {elseif $success} {include file="$template/includes/alert.tpl" type="success" msg="{lang key='feedbackreceived'}" textcenter=true} <p class="text-center">{lang key='feedbackthankyou'}</p> <p class="text-center"> <a href="clientarea.php" class="btn btn-primary">{lang key='returnclient'}</a> </p> {else} {if $errormessage} {include file="$template/includes/alert.tpl" type="error" errorshtml=$errormessage} {/if} <p>{lang key='feedbackdesc'}</p> <p class="text-center"><a href="viewticket.php?tid={$tid}&c={$c}" class="btn btn-success">{lang key='feedbackclickreview'} <i class="fas fa-arrow-right"> </i></a></p> <div class="row"> <div class="col-sm-10 offset-sm-1"> <table class="table table-striped"> <tr> <td>{lang key='feedbackopenedat'}:</td> <td><strong>{$opened}</strong></td> </tr> <tr> <td>{lang key='feedbacklastreplied'}:</td> <td><strong>{$lastreply}</strong></td> </tr> <tr> <td>{lang key='feedbackstaffinvolved'}:</td> <td><strong>{if $staffinvolvedtext}{$staffinvolvedtext}{else}{lang key='none'}{/if}</strong></td> </tr> <tr> <td>{lang key='feedbacktotalduration'}:</td> <td><strong>{$duration}</strong></td> </tr> </table> </div> </div> <form method="post" action="{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&feedback=1"> <input type="hidden" name="validate" value="true" /> {foreach $staffinvolved as $staffid => $staff} <div class="ticketfeedbackstaffcont"> <p>{lang key='feedbackpleaserate1'} <strong>{$staff}</strong> {lang key='feedbackhandled'}:</p> <table class="table text-center"> <thead> <tr> <td>{lang key='feedbackworst'}</td> <td>1</td> <td>2</td> <td>3</td> <td>4</td> <td>5</td> <td>6</td> <td>7</td> <td>8</td> <td>9</td> <td>10</td> <td>{lang key='feedbackbest'}</td> </tr> </thead> <tbody> <tr> <td> </td> {foreach $ratings as $rating} <td><input type="radio" class="form-check-input" name="rate[{$staffid}]" value="{$rating}"{if $rate.$staffid eq $rating} checked{/if} /></td> {/foreach} <td> </td> </tr> </tbody> </table> <p>{lang key='feedbackpleasecomment1'} <strong>{$staff}</strong> {lang key='feedbackhandled'}.</p> <div class="row"> <div class="col-sm-10 offset-sm-1"> <textarea name="comments[{$staffid}]" rows="4" class="form-control">{$comments.$staffid}</textarea> </div> </div> </div> {/foreach} <p>{lang key='feedbackimprove'}</p> <div class="row"> <div class="col-sm-10 offset-sm-1"> <textarea name="comments[generic]" rows="4" class="form-control">{$comments.generic}</textarea> </div> </div> <br /> <div class="form-group text-center"> <input class="btn btn-primary" type="submit" name="save" value="{lang key='clientareasavechanges'}" /> <input class="btn btn-default" type="reset" value="{lang key='cancel'}" /> </div> </form> {/if} </div> </div>